Managing Your Product Status

TABLE OF CONTENTS

• Understanding Product Statuses
  • Active Products 
  • Paused Products
• Changing Your Product Status

Understanding Product Statuses

The product status defines how the system treats any given product.  The product status can be managed in a couple of different ways.

There are 2 available product statuses:

Active Products 

Data for products which are marked as "Active" is collected daily. These products show in your reports, and they count towards your Product Limit.

Paused Products

Data is not collected for products which are "Paused."  Historical data for the product will be displayed in the report, but no current data will be shown, and shown data will not be updated.

These products do NOT count toward your product limit.

Products can be paused for a variety of reasons: Pausing old products allows you to add new products if you are at the Product Limit, or you may wish to pause products that are out of stock, use it to keep a product on hold while you gather additional data, or to retain the historical data for an old product.

Changing Your Product Status

Please Note: Any change you make to a product status will affect all linked competitor products as well.

Product statuses can be changed in 2 ways:

1. Click on the "Your Products" link in the navigation.
2. Use the filters to find the product(s) for which you want to update the status.
3. Click on the "Status" block for the relevant product, and select the new status from the drop-down, then click on the check mark to apply the status.
   
   OR
   
   
4. Tick the box next to the name of the product. (Tick multiple products to bulk apply a status change.)
   
5. Click the "Edit Status" button at the bottom of the page, and select the relevant status.
   
   

Please Note: The "Edit Status" button will be disabled until the product name has been ticked in the list above.